Standard UK Delivery
Free for all orders over £50 (considering any discount code reductions). If your discount code brings your total purchased to under £50, the delivery fee will apply.
All orders that do not meet the minimum £50 threshold will incur a £5.95 delivery charge.
We deliver across mainland UK. The delivery charges are for UK Mainland only. If you reside outside this area, please contact [email protected] and we will calculate alternative shipping costs and timeframes.
We aim to dispatch orders within 1-2 working days.
If our courier tries to deliver your wine but you are not at home, we will leave the wine in a location per your instructions. If you haven’t left instructions with us your wine will likely be left with a neighbour who is over 18 or taken back by the courier. If you agree to have your wine left in an unsecured location (e.g. porch, neighbour, in the dustbin), responsibility for completed delivery passes to you and we will accept the assurance of our courier that delivery has been completed.
If, in the unlikely event, your order or part of your order is broken in transit, we will issue a refund for the broken items or arrange a replacement. Should your order arrive damaged we ask that you note down the damage and contact us as soon as possible at [email protected].
If the wrong products are delivered to you in error, we will replace them (provided we can still supply the product(s) from stock) or have them returned to us and issue a refund. You will not be liable for any additional delivery charge in this case.
